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General Manager

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Office Address
Confidential information
Phone
Confidential information
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Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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General Manager

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Additional Information: This hotel is owned and operated by an independent franchisee, Phoenix American Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

Hotel General Manager – Bentonville, AR
Position Summary
The General Manager of the Aloft Bentonville-Rogers is the primary business leader of the property, with full accountability for all aspects of hotel operations, including guest satisfaction, associate engagement, financial performance, sales activity, brand compliance, and ownership returns. Reporting to the Regional Director of Operations, this role leads the property management team, sets the cultural tone for the hotel, and ensures that day-to-day operations consistently reflect both Marriott’s Aloft brand standards and PAH Management’s commitment to putting associates first.
This is a hands-on leadership role in a dynamic, lifestyle-oriented brand environment. The right candidate is operationally sharp, commercially aware, guest-obsessed, and able to develop and motivate a team that delivers results and keeps the Aloft energy alive.
What You’ll Do
The following is a representative list of duties and is not exhaustive. Other duties may be assigned.
Operations Leadership
  • Tour operating departments daily, making real-time adjustments through department heads to maintain service quality, cleanliness, and operational efficiency.
  • Inspect guest rooms weekly at minimum in conjunction with the Housekeeping Manager and Property Engineer; ensure standards are met and corrective action is taken promptly.
  • Ensure the cleanliness, maintenance, and physical condition of the property through structured inspections and a proactive preventive maintenance program.
  • Be present and visible in public areas during peak times; greet guests, support team members, and model the Aloft service culture firsthand.
  • Ensure all scheduled property meetings occur, are purposefully facilitated, and drive accountability at every level.
  • Participate in Manager on Duty (MOD) coverage as scheduled.
Financial Performance and Accountability
  • Own the hotel’s full financial performance, including revenue generation, expense management, and profitability against budget and forecast.
  • Forecast the hotel’s monthly financial position by estimating revenues and line-by-line expenses; produce accurate reforecasts based on current and projected data.
  • Ensure all department heads maintain budgeted productivity levels and adhere to PAH Management’s checkbook accounting procedures.
  • Ensure complete daily processing of invoices through the accounts payable process; submit all required financial documents to the Corporate Office in accordance with the monthly accounting calendar.
  • Maintain procedures for hotel safe security and conduct monthly safe audits as required.
  • Meet all financial review dates and corporate-directed reporting requirements in a timely manner.https://careers.marriott.com/general-manager/job/28DE218A0CE0E7AA58774DEC8CE18F14

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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