Host/Cashier

About Us:

Welcome to the Ala Moana Hotel by Mantra, where island living meets world-class hospitality. As one of Honolulu’s most iconic landmarks and Oahu’s premier condo-hotel, we sit at the heart of the city, surrounded by the energy and beauty that make Hawaii truly one of a kind.

Spanning two towers and home to 1,176 beautifully appointed rooms, our guests wake up to breathtaking views of the Pacific Ocean, Diamond Head, and the glittering Honolulu skyline. And in 2025, we took it a step further. Following an extensive renovation, every room now features a fresh, island-inspired design paired with modern furnishings that capture the very essence of Hawaii’s vibrant culture and contemporary elegance.

But what truly sets us apart is our people. To our community, we have always been more than just a hotel. We are the Kama`aina hotel of choice, a place deeply rooted in the spirit of aloha, where both guests and team members feel genuinely at home.

If you are passionate about hospitality, proud of where you come from, and ready to be part of something exciting, we would love to have you on our team. This is more than a job. This is a place to grow, to belong, and to thrive.

Accor is one of the world’s leading hospitality groups, spanning 45+ brands, 5,800 hotels, and 10,000+ restaurants and lifestyle destinations across the globe. When you join Accor, you are not just joining a company, you are joining a movement.

Your personality is valued, your growth knows no boundaries, and every action you take creates a meaningful impact on our guests, your colleagues, and our planet. Accor is pioneering the art of responsible hospitality and we want you to be part of that journey.

As a Heartist, you are encouraged to let your heart guide you. Our mission is human and essential, to bring cultures together, open windows on the world, and deliver unforgettable experiences every single day.

About the Role:

The Cashier/Host is responsible for greeting and escorting guests to tables in the restaurant, handling all cash and charge transactions, taking phone calls and maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

What You’ll Do:

• Greet and seat guest in a friendly, courteous, professional, and timely manner.
• Handle all cash and charge transactions and the ringing up of all food and/or beverage chits.
• Handles the ordering of Special Amenities with garde manger and assigns the delivery.
• Takes and reconfirms reservations from guests and informs the Chef and kitchen of large or special reservations.

What You Bring:

• High school diploma or equivalent
• Minimum 1 year of cash handling experience
• Must be available to work weekends and holidays as business needs require.
• Ability to efficiently deal with customer complaints and concerns in a friendly and positive manner.
• Ability to operate a keyboard and point-of-sale procedures to pre-check order and settle checks.
• Knowledge of the appropriate table settings, service ware and menu items.
• Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.

Preferred Qualifications:

• Minimum 1 year of restaurant experience preferred.