Company Description
As a Body Worker, you will provide professional body treatments designed to promote relaxation, wellbeing, and overall guest satisfaction. Through personalized care and attention to detail, you will create a tranquil and luxurious spa experience while ensuring each treatment is delivered with the highest standards of professionalism and guest service.
Job Description
Why work for Fairmont Pacific Rim?
- Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
- A competitive rate of $18.95 per hour
- Complimentary work meals through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
- TransLink monthly pass reimbursement program
- Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
- Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
- A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
- Opportunities to participate in sustainability, charity, and community engagement initiatives
- Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
- Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
- Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
- Grow your career within a Forbes Five-Star Spa, recognized for excellence in service, wellness innovation, and guest experience.
What you will be doing:
- Maintain availability and dedication to The Fairmont Stream Spa at the Fairmont Pacific Rim, being available to work weekends, holidays, and evenings as needed.
- Provide necessary information to compile complete guest records.
- Perform 30, 45, 60, 75 and 90 minute massages and body treatments while accommodating guest’s needs and creating individualized experiences
- Drive and dedication towards the common goal of Forbes 5 star rating
- Maintain a clean, hygienic and neat work environment at all times; ensure all equipment is in safe working order
- Consult with guests to understand their needs and recommend appropriate treatments
- Provide a welcoming and relaxing environment for guests throughout their spa journey
- Promote spa services and retail products when appropriate to enhance the guest experience
- Maintain accurate guest treatment records and notes
- Follow all spa policies, procedures, and brand standards
- Work collaboratively with spa colleagues to ensure smooth daily operations and exceptional guest service
- Carry out any other duties and responsibilities as assigned.
Qualifications
Your experience and skills include:
- Excellent interpersonal and communication skills
- Previous experience in a spa, wellness center, or hospitality environment is an asset
- Strong knowledge of body treatments and wellness practices
- Excellent guest service and communication skills
- Ability to work in a calm, professional, and guest-focused environment
- Ability to work flexible schedules including evenings, weekends, and holidays
Additional Information
