Director, Learning & Development

Description:

• Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision
  • The position works with the Executive Committee and property leadership team to identify and address employee and organizational development needs
  • The position is responsible for ensuring effective training is in place to enable the achievement of desired business results
  • Training programs focus on a variety of topics
• including product knowledge
• company philosophy
• customer service and leadership skills
  • Conducts needs assessments
• designs and develops training programs and facilitates the delivery of both custom and corporate training programs
  • Measures the effectiveness of training to ensure a return on investment

Qualifications:

• Bachelor degree in Human Resources Management
• Hospitality Management
• Business Administration or related fields.
  • Minimum 2 years of experience in designing
• developing
• facilitating
• and evaluating training programs
• preferably in a 4- or 5-star hotel or
  • 5 years of experience leading a training function and managing training professionals in a 4- or 5-star hotel.

Education:

Bachelor

Years of experience:

5

Number of positions:

1