Overnight Bell

Sheraton Suites Calgary Eau Claire is a uniquely managed Fairmont property within Accor; operating as a franchised Marriott property.

Sheraton Suites Calgary Eau Claire is Calgary’s all-suite urban retreat between downtown city life and the scenic Bow River. Designed for those in pursuit of adventure, joy and relaxation, our downtown located hotel is nestled between the urban vibes of a bustling city and the peaceful tranquillity of the Bow River and Prince’s Island Park. Discover adventures from the heights of the Calgary Tower for enchanting city views to river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau Claire.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

Dedicated to creating meaningful, personalized guest experiences, the Overnight Bell / Valet Attendant is a key Guest Services team member and an ambassador of the hotel’s service culture. Often the first face guests see upon arrival, this role creates lasting impressions through operational excellence, attentiveness, and professionalism. As a Overnight Bell / Valet Attendant, you will assist guests with luggage, valet their vehicles, and deliver personalized service while collaborating closely with colleagues across Front Office and other departments to ensure a seamless guest experience.

Please note that this is a contract position with the end date January 15, 2027.

Key Responsibilities

Guest Arrival, Departure & Valet Services

• Greet guests warmly upon arrival and departure, delivering professional, personalized service.
• Safely and efficiently assist guests with luggage, including transporting, loading, and unloading items.
• Operate guest vehicles for valet parking, adhering to hotel policies and traffic regulations.
• Deliver guest requests, amenities, and other items accurately and promptly.
• Provide accurate guidance on hotel facilities, local attractions, and transportation.
• Collaborate with Guest Services team members and other departments to ensure smooth arrivals, departures, and guest requests.

Guest Experience & Personalization

• Anticipate and respond to guest needs, creating personalized experiences.
• Maintain professional appearance, conduct, and service standards at all times.
• Promote hotel facilities, amenities, and services thoughtfully and effectively.
• Ensure all guest interactions reflect the hotel’s commitment to connection, care, and service excellence.
• https://careers.accor.com/global/en/job/overnight-bell-valet-attendant-full-time-contract-in-eau-claire-calgary-calgary-canada-jid-108144