Night Housekeeping Supervisor

Night Housekeeping Supervisor

Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s prestigious debut in the United Kingdom. This is a destination where history and modernity meet, where the energy of the city is palpable, and where every arrival feels personal. With signature butler service, refined interiors by Richmond International, and an unmatched Bond Street address, The St. Regis London embodies Live Exquisite-a celebration of London’s pioneering and glamorous lifestyle for the Luminaries of the world.

As Night Housekeeping Supervisor, you will support the Housekeeping leadership team in delivering immaculate guest rooms and public areas, ensuring every detail reflects the elegance and precision of the St. Regis brand. You will play a key role in coordinating daily operations, upholding exceptional cleanliness standards, and leading the team in creating a seamless and luxurious environment for our guests. This role is ideal for an organised and service‑driven professional who thrives in a dynamic luxury setting and takes pride in delivering excellence.

Key Responsibilities

• Supervise and coordinate overnight housekeeping operations, ensuring all assigned tasks are completed efficiently and to the highest standards
• Inspect guest rooms, public areas and facilities to ensure they meet the highest quality and cleanliness standards
• Monitor room status, run reports, identify discrepancies and prioritise cleaning schedules accordingly
• Coordinate daily housekeeping operations, supporting the smooth execution of departmental activities
• Act as a liaison between Housekeeping, Front Office, Engineering and Laundry to ensure efficient communication and service delivery
• Investigate and resolve room discrepancies in collaboration with the Front Desk
• Prepare, update and communicate room assignments and operational changes to the team
• Conduct shift handovers, ensuring continuity and clarity across shifts
• Complete all required administrative documentation accurately and on time
• Support recruitment, training, scheduling and performance management of housekeeping associates
• Motivate, coach and guide team members to achieve high standards of performance and engagement
• Report maintenance issues, hazards or incidents promptly, ensuring guest and associate safety
• Deliver warm and personalised guest interactions, anticipating needs and resolving service concerns
• Support preparations for the following day’s operations, ensuring guest rooms and public spaces are guest-ready
• Maintain a professional appearance and environment, protecting company assets and confidentiality

Core Competencies

We are seeking a proactive and detail‑focused professional who brings energy, organisation and a strong commitment to service excellence. You will demonstrate leadership capability, operational awareness and a passion for maintaining impeccable standards. You should have:https://careers.marriott.com/night-housekeeping-supervisor-pre-opening-the-st-regis-london/job/BBAB21023391F94352CD01AEBD27A18E