Front Office Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Office Manager

Company Description

 

Mercure Perth on Hay is a 127 room full service property located near the beautiful Swan River in the heart of Perth CBD. With refurbishments now completed, multiple conference spaces and a sweeping indoor/outdoor F&B dining space, this Hotel offers an opportunity to surprise & delight our guests.

Who are We:

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

 

Job Description

 

Be part of the excitement of the Accor family, with limitless career opportunities and incredible benefits.

This is a great opportunity for a strong Assistant Manager to take the next step in their career.

As our next Front Office Manager reporting directly to the General Manager, you will:

  • Lead the Front Office Team to deliver peak moments to our guests
  • Create welcoming places and memorable experiences not only for our guests but also for your team
  • Provide excellent customer service and resolve guest issues in a timely and professional manner
  • Empower our team to always go the extra mile for our guests
  • Coach and mentor Guest Service Agents and Assistant Manager to grow their careers
  • Monitor and report on key performance metrics to identify areas for improvement
  • Participate in the development and implementation of front office policies and procedures
  • Work closely with the General Manager on projects, reports and initiatives in the hotel and with the whole hotel team
  • Take on duties outside of the traditional FOM role to grow your skill set and be the right hand to the General Manager.

 

 

Qualifications

 

Your Skills and experience include:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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