SPA Therapist

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be delivering a variety of spa treatments to hotel guests, including massages, facials, body treatments, and other wellness services. You will assess guest needs and tailor treatments to ensure each guest leaves feeling relaxed, revitalized, and satisfied. As a SPA Therapist, you’re not just providing professional massages and body treatments – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here’s what you’ll do during a typical day:

• Delight our guests:  Respond promptly and professionally to guest inquiries, requests, and concerns to ensure an exceptional spa experience
• Deliver professional spa treatments:  Perform massage and body treatments according to spa menu, guest preferences, and established quality and health standards
• Maintain a spotless environment:  Ensure treatment spaces, tools, and equipment are consistently clean and sanitized in compliance with regulatory and guest service standards
• Manage supplies and inventory:  Monitor inventory of treatment products and tools, ensuring adequate stock and proper storage
• Ensure accurate documentation:  Complete and maintain required records in compliance with federal, state, local, and company regulations
• Support daily spa operations:  Assist with general spa duties as needed to ensure seamless service
• Health & Safety Compliance:  Ensure all spa treatments are performed according to health and safety standards, including sanitization and hygiene protocols. Stays up to date with the latest wellness and spa treatment trends to ensure the spa maintains a competitive edge.

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In addition, this role requires the following minimum qualifications:

• Certification in massage therapy, aesthetics, or other relevant spa treatments from a recognized institution.
• Previous experience as a spa therapist, preferably in a luxury or hotel setting.
• Strong understanding of different massage techniques, body treatments, and facials.
• Excellent communication and interpersonal skills with a guest-focused approach.
• Proficiency in English; additional languages are a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays.