Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 employees worldwide, we are dedicated to providing exceptional service, embracing innovation, and fostering a culture of excellence.
Made legendary by the people and performances that define San Juan, Fairmont El San Juan Hotel invites locals and travelers to experience authentic Puerto Rican celebrations across generations. The hotel’s breathtaking decor, inspired cuisine, lush poolscape, and iconic entertainment, boast a vibrant atmosphere where sophisticated celebrants unite.
The General Manager of Fairmont El San Juan will lead one of Puerto Rico’s most iconic luxury resort destinations, requiring a highly accomplished hotelier with a balanced track record of operational excellence, commercial leadership, and luxury guest experience delivery.
The ideal candidate will bring significant resort and lifestyle hospitality experience, strong financial and revenue management acumen, and the ability to lead a complex operation while enhancing market positioning and long-term asset value. Fluency in Spanish is strongly preferred given the destination, local stakeholder engagement, and team leadership requirements.
Success in this role will depend on an executive who is comfortable operating within a highly engaged ownership environment. With an on-island ownership representative providing regular and constructive input, the General Manager must demonstrate exceptional stakeholder management, communication, and relationship-building capabilities while maintaining accountability for results.
Luxury brand experience is essential, along with an appreciation for Fairmont’s service culture, heritage, and colleague-first leadership philosophy. Strong industry relationships and commercial connectivity within luxury leisure, group, and destination markets will further support success.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB SUMMARY Functions as the strategic business leader of the property’s Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The […]
