POSITION SUMMARY
The Recreation Guest Service Attendant is responsible for supporting the daily operation of the resort’s recreation facilities and programs. This role promotes a fun, safe, and engaging environment for guests by coordinating activities, assisting with equipment, monitoring guest safety, and delivering high-quality service. The position requires strong guest interaction, adherence to safety procedures, and the ability to maintain recreation areas and equipment to brand standards.
Key Responsibilities
- Greet, encourage, register, and schedule guests for recreation activities while promoting a fun, relaxing, and welcoming atmosphere.
- Provide accurate information about available recreation facilities, programs, rentals, and activity schedules.
- Enforce facility rules and safety guidelines to ensure guest wellbeing, and respond appropriately to emergencies following established procedures.
- Identify situations where guests may not safely participate and notify the supervisor/manager promptly.
- Clean, maintain, and inspect recreation facilities, equipment, and supplies; report defects or safety hazards.
- Process payments for rental equipment, activities, retail sales, or facility usage using appropriate systems and cash‑handling procedures.
- Communicate professionally with guests and colleagues, respond to guest needs proactively, and assist individuals with disabilities.
- Follow all company policies and safety procedures; maintain professional appearance, complete required safety training, and report accidents or incidents.
- Maintain positive working relationships with team members and support the department in achieving operational goals.
- Perform other reasonable duties as requested by Supervisors.
Benefits
- Exclusive staff discounts on hotel rooms, food, and beverage across all Marriott International properties for you, your family, and friends.
- Access to internationally recognized training programs and global career development opportunities.
- Employee Assistance Program supporting physical, emotional, and financial wellbeing.
- Inclusive workplace culture within the world’s largest hotel network—valuing diversity, equality, and belonging.
- https://careers.marriott.com/recreation-guest-service-attendant/job/43AE87C62B38AAFB2EEDC3790CC88E2A
