Assistant General Manager

Additional Information: This hotel is owned and operated by an independent franchisee, Parallel Hospitality. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

The Director of Operations is responsible for the supervision, coordination and optimization of the company’s operational activities.

He/She ensures the proper organization of the teams, the quality of the services provided, compliance with objectives and procedures, as well as the continuous improvement of operational performance.

As a key link between Management and the operational teams, he/she supports managers and ensures the proper implementation of the company’s strategy.

Main Responsibilities

Team Management & Leadership

• Manage, support and bring together operational teams.
• Supervise department heads and frontline managers.
• Define individual and collective objectives.
• Monitor performance and support employees in developing their skills.
• Foster a positive working environment and effective communication between teams.

Operations Management

• Organize and supervise all operational activities.
• Ensure the quality, continuity and efficiency of operations.
• Ensure compliance with procedures, deadlines and quality standards.
• Identify operational issues and implement corrective actions.
• Optimize human, material and financial resources.

Performance & Reporting

• Define and monitor key performance indicators (KPIs).
• https://careers.marriott.com/assistant-general-manager/job/P1-6884304-0