Spa Therapist

Fairmont Hotels & Resorts is a renowned luxury hotel brand with a global presence and a commitment to creating lasting memories for our guests. With over 30,000 colleagues worldwide, we are dedicated to delivering exceptional service, fostering a culture of excellence, and making special happen.

Hotel Overview:

Located in the heart of downtown Fairmont New Orleans will be an impressive new addition to Fairmont’s luxury portfolio, offering 250 luxury guest rooms, four food & drink venues, a rooftop pool with expansive views of the city, more than 19,000 square feet of function space, and a 10,000 square-foot spa.

This property is destined to become an illustrious destination in the Central Business District, nearby the city’s renowned and historic French Quarter.

The Spa Therapist – Massage & Esthetics is responsible for delivering professional spa treatments and wellness experiences while providing exceptional guest service consistent with luxury hospitality standards. This role performs massage therapy, facial and esthetic services, body treatments, and wellness services designed to promote relaxation, wellness, skin health, and guest satisfaction in a tranquil and professional spa environment.

The ideal candidate is service-oriented, knowledgeable, professional, and passionate about wellness, skin care, guest care, and creating personalized luxury experiences.

Essential Responsibilities

• Provide professional massage therapy, facial and esthetic services, body treatments, and wellness services in accordance with hotel spa standards, treatment protocols, scope of practice, and applicable licensing requirements.
• Conduct guest consultations to assess wellness needs, skin concerns and conditions, preferences, contraindications, and appropriate treatment recommendations.
• Maintain treatment rooms, equipment, linens, esthetic implements, and spa areas in a clean, sanitized, organized, and guest-ready condition.
• Ensure guest comfort, privacy, dignity, and confidentiality throughout all spa experiences.
• Educate guests on spa services, wellness recommendations, skin care regimens, retail products, and home care recommendations as appropriate.
• Maintain accurate service documentation and treatment records in accordance with company procedures and applicable regulations.
• Follow all sanitation, infection control, workplace safety, and professional licensing standards.
• Assist with spa setup, preparation, and operational support as assigned.
• https://careers.accor.com/global/en/job/spa-therapist-massage-and-esthetics-in-fairmont-new-orleans-new-orleans-united-states-jid-110809