IT Analyst

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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IT Analyst

Company Description

 

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

 

About Fairmont Fujairah Beach Resort

Nestled among the hidden valleys of the majestic Al Hajar Mountains, our unique beach resort lies along the coast of Dibba, the second-largest town in the emirate of Fujairah offering guests the holiday of a lifetime.

 

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.
 

Job Description

 

  • Daily IT support activities and prioritise technical requests based on operational needs.
  • Provide first-level support for hardware, software, network connectivity and hotel IT systems.
  • Install, configure and maintain computers, printers, telephones, network equipment and other IT devices.
  • Support hotel systems including PMS, POS, PABX, Wi-Fi, access control and other operational technology.
  • Troubleshoot technical issues and escalate complex matters to the IT Assistant Manager or approved service providers.
  • Manage user accounts, system access, software installations, updates and security patches.
  • Maintain IT equipment, asset inventories, software licences, warranties and service records.
  • Monitor IT systems and assist with backups, cybersecurity, business continuity and disaster recovery procedures.
  • Coordinate with IT vendors and service providers for maintenance, repairs and technical support.
  • Support new Heartist onboarding by setting up required IT equipment, accounts and system access.
  • Provide basic IT training and guidance to Heartists on systems, applications and cybersecurity awareness.
  • Maintain accurate records of IT incidents, requests, repairs, maintenance and inventory.
  • https://careers.accor.com/global/en/job/it-analyst-in-fairmont-fujairah-beach-resort-dibba-al-fujairah-u-jid-110776

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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