Event Planning

Additional Information: This hotel is owned and operated by an independent franchisee, FAS Hospitality Company L.L.C.. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job Summary:

• Promote awareness of brand image internally and externally.
• Ensure that any outstanding requests or problems
• from the previous day receive priority and are resolved.
• Receive, record, and relay messages accurately, completely, and legibly.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Attend daily lineups promptly.
• Open door and greet guests as they arrive in the lobby, as assigned.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional;
• maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests
• according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank
• guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• https://careers.marriott.com/event-planning/job/P1-6894975-0