Assistant Front Office Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Front Office Manager

Company Description

 

Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler’s largest conference resort hotel, offering 5 unique dining outlets, a slope-side Health Club, and 519 guestrooms and suites.

 

Job Description

 

Assistant Front Office Manager

Providing engaging, sincere, personalized service is one of the ways our Front Office colleagues are turning moments into memories for our guests. Showcase your interpersonal strengths as an Assistant Front Office Manager, where you will lead, train, and recognize your team in support of exceptional guest service.

Salary Range: $64,000 – $67,000 per annum, based on previous experience and education.

Job Duties Include:

  • Consistently offer professional, friendly, and engaging service
  • Assist the Front Office Manager in all aspects of the department and ensure service standards are followed
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure proper staffing and scheduling of all Front Office colleague in accordance to productivity and guidelines

 

Qualifications

 

  • Service focused personality is essential
  • Previous experience in a similar leadership role is an asset
  • Prior experience working with Opera or a related system
  • Strong interpersonal and problem solving abilities and the ability to lead by example
  • Degree or Diploma in Hospitality Management is an asset

Job Perks & Benefits:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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