Company Description
Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Doorperson.
What is in it for you:
- Wonderful company culture – our colleagues are at the heart of all that we do
- Food & Beverage discount of 50% in our restaurants
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Comprehensive extended health benefits package
- Full rate of pay of $18.80/hour
Job Description
Reporting to the Valet Manager, responsibilities and essential job functions include but are not limited to the following:
- Warmly welcome arriving guests and confidently present valet parking as the preferred hotel parking solution.
- Deliver an exceptional luxury experience throughout every guest interaction.
- Greet guests and colleagues with professionalism, warmth, and genuine hospitality.
- Securely label and store all vehicle keys in designated locked locations.
- Clearly communicate valet rates and exclusive guest benefits.
- Maintain a smooth, elegant arrival experience by keeping entrances clear and traffic flowing efficiently.
- Conduct a meticulous vehicle inspection and document any pre-existing damage.
- Provide knowledgeable guidance on hotel amenities, dining, events, transportation, and local attractions.
- Retrieve guest belongings and fulfill special requests promptly and discreetly.
- Respond to emergency situations in accordance with hotel safety protocols.
- Promote guest and colleague safety by promptly reporting concerns to Security and Management.
- Consistently uphold Fairmont luxury service standards and valet excellence.
- https://careers.accor.com/global/en/job/bilingual-doorperson-full-time-in-fairmont-chateau-laurier-ottawa-canada-jid-111199
