Chief Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Chief Concierge

CHIEF CONCIERGE

 

Mandarin Oriental, Kuala Lumpur is looking for a Chief Concierge to join our Front Office team.

 

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

 

Mandarin Oriental, Kuala Lumpur is a luxurious urban resort located in the heart of Kuala Lumpur and enjoys an unrivalled location next to the iconic Petronas Twin Towers, KL Convention Centre, and prestigious Suria KLCC mall.

 

About the job

 

Based at the Mandarin Oriental, Kuala Lumpur / within the Front Office Department in Kuala Lumpur, the Chief Concierge is responsible to provide supervision, direction and leadership for the Concierge Department in accordance with the objectives, performance and quality standards established and to be fully conversant with the hotel operations. The Chief Concierge reports to the Front Office Manager.

 

As Chief Concierge, you will be responsible for the following duties:

  • To be fully responsible for the successful day-to-day operation of the department. Ensuring total quality management in all guest services provided by Concierge, Bellmen, Doormen and Airport Representatives.
  • Ensure effective implementation of the IMS policy and procedures
  • Ensure continuous training and awareness of the IMS system
  • Identify areas of improvement through CPAR or suggestions
  • Ensure operational compliance to legal regulations and other requirements
  • Identification of new activities that are in relation to EASI and HIRADC

 

As Chief Concierge, we expect from you: 

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Recepcionist – Substitution

Job for: Locals

Mandarin Oriental Ritz, Madrid is looking for a Receptionist to join our Front Office team.   Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.   […]

Spain

Khun Ankana Ambassador

Job for: Locals

About the Role We are seeking passionate, driven and service-oriented individuals to join the inaugural Khun Ankana Academy as Khun Ankana Ambassadors. The Khun Ankana Academy is a flagship academy within the Service Excellence Academy of MO University, established to preserve and transfer the unique Guest Relations culture that has distinguished Mandarin Oriental for generations. […]

Thailand

Lobby Manager

Job for: Locals

Company Description   With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers […]

Egypt

Bellman

Job for: Locals

Company Description   Raffles Hotels & Resorts is a world-renowned luxury hospitality brand, known for timeless elegance, legendary service, and unforgettable guest experiences. Each Raffles hotel is more than a destination — it is a story waiting to be discovered. At Raffles Istanbul, modern luxury meets the rich spirit of a city where continents connect. […]

Turkey

Telecommunications Agent

Job for: Locals

Emirates Palace Mandarin Oriental, Abu Dhabi is looking for a Telecommunications Agent to join our Telecommunications team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin […]

United Arab Emirates