Housekeeping Team Leader

Mountains out the window, stories around every corner. At Hotel St Moritz, MGallery, we bring heartfelt, personal hospitality to life in the heart of Queenstown. Come and be part of something memorable.

This is the perfect stepping stone for someone wishing to continue and grow their career in a leadership role.

Your Luxury Purpose: To work alongside the Head Housekeeper & Housekeeping Supervisors to ensure the efficient and cost-effective running of the Housekeeping function within the hotel, achieving the standards of cleanliness and guest care outlined by Hotel policies and procedures.

• Liaise with Front Office and Maintenance regarding “ready” rooms ensuring guest requirements are met.
• Communicating with the wider hotel team
• Respond to special requests with a sense of urgency.
• Ensure VIP rooms have correct amenities as requested by Front Office.
• Attend regular meetings with Head Housekeeper & Housekeeping Supervisors.
• Be competent in the running of the hire and clean laundry operation and ensure the cost effective use of linen and assist with inventories as requested by the Housekeeper/Housekeeping Supervisor.
• Assist in the daily cleaning, checking of bedrooms and the staff/public areas to maintain standards
• Clean guest rooms, storage areas and corridors
• Ensure guest supplies and advertising material in bedrooms and bathrooms are replenished or replaced to the correct standards for the room type.
• Report any lost property following correct.
• Carry out programmed/scheduled cleaning
• Ensure guest laundry is handled in line with hotel policy
• Use and clean equipment with care, reporting any defective equipment as set down in procedures manual.
• Ensure all department equipment is maintained to a high standard
• Assist with regular equipment stocktaking
• Ensure the security of keys and guest rooms at times by adherence to security procedures.  Report any suspicious persons or items to Management
• Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer’s instructions
• Use department procedure manuals as a base for all service procedures training.
• Properly induct new staff int
• https://careers.accor.com/global/en/job/housekeeping-team-leader-in-hotel-st-moritz-queenstown-mgallery-collection-que-jid-112117