The Tasman, a Luxury Collection Hotel, Hobart is located just steps from Hobart’s waterfront and the city’s top restaurants and attractions. The Tasman is a unique combination of Modern Contemporary, Art Deco and Heritage architecture. Presenting 152 luxuriously appointed guest rooms and suites with carefully restored features and adorned with exclusive art pieces from local artists, The Tasman reflects the true spirit of the destination.
The Opportunity
As the Concierge, you will support all aspects of Concierge operations in accordance with The Luxury Collection brand standards and service philosophy. You will be responsible for delivering refined, personalized, and anticipatory service experiences that create memorable and meaningful guest journeys.
Working closely with all hotel departments, you will coordinate guest preferences, special requests, VIP requirements, and arrival arrangements to ensure each stay is seamless, distinctive, and exceptional. Through genuine guest engagement, local expertise, and attention to detail, you will contribute to creating bespoke experiences that reflect the elegance and individuality of The Luxury Collection.
Key Accountabilities
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or […]
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow […]
