JOB SUMMARY
Functions as the strategic business leader for residential service activities required between the homeowners and the management company. Manages luxury condominium facilities with attention to and support of the 4 Pillars of Operational Excellence. Monitors the development and implementation of residential brand strategies and supports the leadership team in flawless execution. Assists in developing and implementing property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the condominium documents. Acts as the liaison between the management company and the homeowners and fosters positive relationships between all parties.
CANDIDATE PROFILE
Education and Experience
• Bachelor’s degree from an accredited university in Hotel Management, Hospitality, Business Administration
OR
• Related major; 2 years’ experience in residential hospitality, or related professional area preferred.
CORE WORK ACTIVITIES
Maintaining Residences Operations
• Maintains knowledge of owners’ name/number/family members, residence numbers, and floor plans and hours of operation.
• Maintains knowledge of all marketing packages and promotions used by the sales team (if the property is still in sales).
• Maintains knowledge of the Hotel Reservation Services
• Responsible for assisting in the day to day operations for Residences, including vendor activity on-site and office administration.
• Conduct daily line-ups
• Participate in monthly departmental meetings to review and assist in the implementation of action plans to improve employee and owner satisfaction.
• Provide employee recognition on an ongoing basis, including an annual staff event.
https://careers.marriott.com/manager-of-residential-services-the-st-regis-singapore/job/P1-7398065-0
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
