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At Meliá Madrid Princesa we are looking to hire a Front Office Agent (Receptionist) with a passion for customer service and a service-oriented attitude, who wants to be part of a dynamic team in one of our most emblematic hotels in Madrid.
You will be the first point of contact with our guests, ensuring an exceptional experience from arrival to departure, conveying the values and quality standards of Meliá Hotels International.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]
Responsible to meet and greet guests at the Front Desk to perform check-in, check-out, and provide any other assistance, to escort guests to their rooms and assigning of rooms according to guest preferences and ensuring consistency in service delivery in order to enhance guest experiences through LQE. Ensure effective implementation of the IMS policy and […]
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POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to […]
