Sales Manager

Mandarin Oriental, Singapore is looking for a Sales Manager (Business Travel) to join our Sales & Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Singapore is a sanctuary of luxury and sophistication overlooking the iconic Marina Bay.

About the job

Based at Mandarin Oriental, Singapore within the Sales & Marketing Department in Singapore, the Sales Manager is responsible in playing a vital role for identifying, developing and managing accounts within specific segments, markets or geographical territories. He or she will maintain or increase current account production including but not limited to group, transient, rooms, banquet and events, weddings and F&B in order to generate revenue for the Hotel. The Sales Manager reports to the Director of Sales.

As Sales Manager (Business Travel), you will be responsible for the following duties: 

• Prospects and develops new business continuously through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.
• Drives and manages account transient, group and catering production through improved customer loyalty by excellent account management.
• Determines the accounts’ needs, Hotel’s objectives, and marketing activities of each assigned market/account.
• Negotiates transient and group rates for assigned accounts.
• Continuously communicates the benefits of the Hotel to clients.
• Understands and is familiar with the fundamentals of assigned accounts.
• Identifies new or existing markets/accounts that meet property sales strategy.https://careers.mandarinoriental.com/jobs/sales-manager-singapore