Room Attendant

Mandarin Oriental Downtown, Dubai is looking for a Room Attendant to join our Housekeeping team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city’s heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards. With unparalleled views of Dubai’s skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites. Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Concierge Department in Dubai, the Room Attendant is responsible to ensure the cleanliness, orderliness, and attractiveness of guest rooms and adjacent areas in accordance with Mandarin Oriental’s high standards. Room Attendant reports to Housekeeping Supervisor.

As a Room Attendant, you will be responsible for the following duties:

• Clean and prepare guest rooms and bathrooms according to Mandarin Oriental standards, including making beds, dusting, vacuuming, restocking amenities, and conducting a final room inspection.
• Maintain cleanliness and functionality of furniture, fixtures, minibars, and supply areas, and report maintenance issues promptly.
• Remove trash and recyclables in accordance with hotel guidelines and ensure all areas remain tidy and presentable.
• Support team operations through effective shift handovers, collaboration with colleagues, and active participation in training and development initiatives.
• Engage warmly and professionally with guests, addressing their needs, anticipating requests, and personalizing service to exceed expectations.
• Uphold the highest service standards by delivering thoughtful touches, respecting guest privacy, and resolving issues promptly and empathetically.

As a Room Attendant, we expect from you: 

• Senior High School Diploma or equivalent required; a Vocational Diploma in Hospitality or related field is a plus.
• https://careers.mandarinoriental.com/jobs/room-attendant-dubai-united-arab-emirates-8887d0d4-47e0-4f7d-bf34-9be1ba9f0b14