Manager Weddings & Social Events

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.

Discover some of the benefits we offer:

• My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Tucked away within a lush polo estate in Dubai, Meliá Desert Palm is a luxury urban resort where wellness, personalised service, and meaningful experiences come together. With expansive event spaces, lush gardens and sweeping views of the polo fields, the resort offers a distinctive setting for elegant weddings, intimate gatherings and grand celebrations.
We are looking for a Manager – Social Events & Weddings, bringing together a passion for exceptional hospitality, an eye for detail and the commercial expertise to grow our weddings and events, creating celebrations that reflect the individual stories of our guests.

Key Responsibilities

• Own and deliver the annual Weddings, Social and Private Events revenue target in line with the approved budget and commercial strategy.
• Develop monthly, quarterly and annual sales action plans, forecasts and initiatives to grow the segment.
• Generate new business through sales calls, referrals, networking, wedding exhibitions, site inspections, showcases and strategic partnerships.
• Build strong relationships with wedding planners, event agencies, destination-wedding specialists, luxury partners, suppliers and private clients.
• Qualify enquiries, conduct client consultations and create tailored proposals reflecting each client’s vision, cultural requirements, guest profile and budget.
• Negotiate rates, packages, minimum spends, inclusions and contractual terms within approved authority.
• Maximise event revenue through accommodation, food and beverage, venue hire, spa, transportation, activities and other hotel services.
• Maintain an accurate sales pipeline, recording client activities, proposals, contracts, next actions and lost-business reasons in the designated systems.
• Monitor competitor activity, pricing, wedding trends and market developments, sharing actionable recommendations with the Director of Sales.
• Collaborate with Revenue Management, Marketing, Events, Culinary, Food & Beverage, Rooms, Finance and other departments on pricing, packages, promotions and client requirements.
• Ensure contracts, deposits, payment schedules, amendments, concessions and approvals comply with hotel policies.
• Ensure a complete and timely handover to Event Management and operational teams, covering contractual commitments, client expectations, payment status, cultural requirements, timelines and outstanding decisions.
• Remain the senior commercial relationship owner throughout the event journey, working closely with Event Management on detailed planning and delivery.
• Monitor client satisfaction, coordinate the resolution of concerns and conduct post-event follow-up to generate repeat and referral business.
• Represent the hotel at approved wedding exhibitions, trade shows, networking events, familiarisation visits and promotional activities.
• Support Marketing with wedding campaigns, sales collateral, showcases, digital content and qualified lead follow-up.
• Submit regular reports covering revenue, pipeline, conversion, forecasts, account activity, market intelligence, risks and opportunities.
• Comply with brand standards, commercial controls, confidentiality requirements, hotel policies and applicable regulations.
• Oversee event operations in collaboration with the hotel teams, ensuring a seamless experience for clients and guests.

What You Bring

• 3 – 5 years of relevant experience in wedding, social event, catering or hospitality sales, preferably within a luxury hotel or premium venue.
• Fluency in English & Arabic is required.
• A proven ability to achieve revenue targets and convert qualified leads into confirmed business.
• Strong commercial, negotiation, presentation, relationship-building and organisational skills.
• Proficiency in Microsoft Office and experience with OPERA, CRM, PMS, catering or event-management systems.
• Knowledge of the UAE wedding and social events market is preferred.
• A bachelor’s degree in Hospitality Management, Business Administration, Marketing, Events Management or a related field is an advantage.
• Flexibility to attend client appointments, wedding exhibitions, showcases and selected events outside regular working hours, when required.

https://careers.melia.com/job/Dubai-Manager-Weddings-&-Social-Events-Meli%C3%A1-Desert-Palm-Dubai/1440974533/