Who We Are:
Join the team at Fairmont Banff Springs. Set in one of Western Canada’s most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It’s the perfect work/life combination.
First impressions are everything! As a Spa Reception Agent with The Fairmont Spa, you have the opportunity to provide a welcome experience like no other. Your personalized greeting, care in treatment selection and knowledge of the spa will ensure our guests have a lasting memory of their visit.
Starting Rate: $20.18
We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years. At three years the pay rate for this role would be $25.54
Official title of this position is Spa Experience Coordinator.
Job Duties Include:
Provide personalized greetings, assist with treatment selections, and resolve guest concerns to ensure an exceptional spa experience.
Book and schedule treatments, respond to phone and email inquiries, and manage guest requirements with attention to detail.
Oversee the reception area, control facility access, give tours, and maintain reception inventory and materials.
Process payments for services and retail products, complete quality checks on spa bookings, and handle reporting tasks.
Support Spa Reservations in a self-directed environment, adapt to shifting duties, and assist with other tasks as assigned.
Your Skills & Qualifications:
Minimum of 1 year experience in spa industry or hospitality preferably in a similar positionhttps://careers.accor.com/global/en/job/spa-reception-agent-in-fairmont-banff-springs-banff-canada-jid-115065
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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