Room Attendant, Housekeeping

Novotel & Ibis Rotorua Lakeside

Do you take pride in creating clean, comfortable spaces where guests feel welcome from the moment, they arrive?

We’re looking for enthusiastic and reliable Room Attendants to join our housekeeping team. If you have an eye for detail, enjoy working as part of a supportive team, and take pride in delivering exceptional service, we’d love to hear from you.

About the Role

As a Room Attendant, you’ll play an important part in creating memorable experiences for our guests. Every room you prepare contributes to the comfort, safety, and enjoyment of our guests’ stay.

Working as part of a friendly and dedicated team, you’ll be responsible for maintaining the high presentation standards expected across both Novotel and Ibis Rotorua Lakeside.

What You’ll Be Doing

• Cleaning and servicing guest rooms to Accor brand standards.
• Refreshing bathrooms, bedrooms, and public areas with care and attention to detail.
• Replenishing guest amenities and ensuring rooms are beautifully presented.
• Identifying and reporting maintenance or safety concerns.
• Handling guest requests in a friendly, professional, and timely manner.
• Following hotel health, safety, and hygiene procedures.
• Working collaboratively with the wider Housekeeping and Rooms Division teams.