Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.
About the Role
• Creates MOWow Moments that surprise and inspire our guests.
• Liaises with external partners to create unique experiences for our guests.
• Knows about all cultural, sports and any other activities in Muscat and surroundings.
• Being able, and regularly performing, duties of all functions within the Concierge desk such as check-in, check-out, credit card handling, complaint handling, corresponding with our guests, guest relation tasks.
• Be the first point of contact in terms of guest relations and services.
• Assisting in billing and invoice preparation.
• Preparing reports according to MOHG standards.
• Upholds all standards applicable such as LQE, CQE and Forbes 5-star and always drives service excellence.
• Be present at the Concierge Desk at the designated shifts and support the Team operationally.
• Being an ambassador of the hotel, both being actively engaging with guests and with colleagues.
https://careers.mandarinoriental.com/jobs/residences-concierge-intern-muscat-muscat-governorate-oman
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, […]
POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment […]
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping […]
