Receptionist/Porter

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Receptionist/Porter

Company Description

 

Immerse yourself in the world of Sofitel Wellington, where French elegance meets New Zealand hospitality in our intimate 129-room luxury sanctuary nestled in the vibrant capital city of New Zealand. Sofitel embraces this spirited atmosphere and rests harmoniously within the shadow of the Botanic Gardens and the Wellington coastline. Every detail, from bespoke furnishings to personalised touches, reflects our La Maison commitment to creating transformative experiences that linger in the memory long after departure. Enjoy modern luxury with authentic and lively experiences.

Sofitel Wellington, Where Life Lives.

 

Job Description

 

Sofitel Wellington invites you to elevate your career as our Receptionist/Porter, where luxury meets impeccable service.

As the first and last touchpoint of our guests’ journey, you will embody the essence of French art de vivre, creating a seamless and sophisticated experience from arrival to departure. With grace and intuition, you will anticipate needs, curate personalized recommendations, and ensure every moment is effortlessly magnifique.

Your role extends beyond the lobby—you will orchestrate seamless valet services, oversee impeccable guest assistance, and bring the charm of Sofitel to life with every interaction.

Primary Responsibilities

  • Providing a unique and personalized guest experience for each guest at our hotel by creating rapport with guests and using creative and personal ways to exceed guest expectations.
  • Manage check-in/out, payments, and guest details accurately.
  • Promote hotel facilities, actively upselling to maximise occupancy and revenue.
  • Safeguard guest property with proper documentation
  • Promote Accor loyalty programs to enhance guest satisfaction and brand loyalty.
  • Work collaboratively with all departments for smooth operations.
  • Assisting reservations with booking requests
  • Taking and directing all incoming calls
  • https://careers.accor.com/global/en/job/receptionist-porter-in-sofitel-wellington-wellington-new-zealand-jid-116300

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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