Villa Maintenance Supervisor

• Oversee the maintenance, presentation, and upkeep of all villas, guest rooms, public areas, and associated facilities to ensure exceptional standards are consistently maintained.
• Respond promptly to guest requests and maintenance concerns, delivering service excellence and enhancing the overall guest experience.
• Proactively identify maintenance issues, coordinate repairs, and implement preventative maintenance programs to minimize downtime and operational disruptions.
• Monitor building systems, plant equipment, and infrastructure to ensure compliance with safety, operational, and brand standards.
• Collaborate closely with Housekeeping, Front Office, and Engineering teams to achieve seamless operations and maintain the highest levels of guest satisfaction.
• Identify opportunities for operational improvements, cost efficiencies, and sustainability initiatives across the villas and surrounding facilities.
• Assist in managing maintenance schedules, contractor relationships, inventory levels, and departmental records to support the effective operation of the department.

About You:

• Demonstrated experience in a maintenance leadership or supervisory role within a luxury hotel, resort, villas operation, facilities management, or commercial environment.
• Strong knowledge of building maintenance systems, preventative maintenance programs, and workplace health and safety requirements.
• Excellent problem-solving and troubleshooting skills with a proactive, hands-on approach.
• Strong organisational skills with the ability to prioritise workloads and manage multiple projects simultaneously.
• Passionate about delivering exceptional guest experiences through attention to detail and a commitment to quality.
• Self-motivated, reliable, and capable of working independently.
• Full Australian working rights.
• Trade qualification or relevant maintenance certification highly regarded.