POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide […]
JOB SUMMARY The Night Manager is to ensure the smooth running of the hotel during the night shift, providing support and assistance where needed, prioritizing guests’ needs and most importantly, the safety and security of the hotel building, guests, and associates. The Night Manager is responsible for the operation in all areas of the business […]
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with […]
