Description: Demonstrate the highest standards of hospitality and deliver all aspects of service with care attention to detail and according to established standards. Qualifications: o Know and strictly follow established procedures for the cleaning and set-up of guest rooms. o Sets up the work trolley according to standards. o Carries out the following procedures according […]
Description: Develop and manage sales plans and strategies. • Manage and develop existing accounts for the Resort. • Maintain and develop designated markets regularly conducting sales calls to increase awareness of the resort. • Conduct continuous research on potential accounts. • Liaise closely with the resort’s team for any feedback from accounts that needs following […]
POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide […]
Description: To supervise operations in assigned sections to consistently and profitably deliver a high quality guest experience in accordance with established standards Ensures implementation of SOP and all policies & procedures related to the department. Ensures all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines for service recovery. […]