Mandarin Oriental Muscat
Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
For those seeking a luxury living experience in one of Muscat’s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group’s legendary service, world-class amenities and sweeping sea or mountain views.
Job Scope
• Assist the People & Culture Manager in the budgeting process by providing all housing-related expenses, including Operating Equipment and FF&E requirements.
• Ensure the housing budget is strictly adhered to, with all costs controlled and properly approved.
• Monitor the monthly P&L and conduct regular analysis of housing-related financial performance.
• Provide leadership, direction, and support to all colleagues and foster a positive working environment.
• Train, evaluate, and schedule housing colleagues in accordance with company standards and housing policies.
• Conduct regular team meetings and one-on-one sessions to maintain open communication and address concerns.
• Attend daily People & Culture meetings and all other required meetings as scheduled.
• Respond to departmental changes in line with the needs of the business, company, or hotel.
• Manage all pre-arrival, onboarding, and move-in arrangements for new colleagues, including accommodation preparation, welcome packs, and orientation.
• Coordinate flight bookings and ensure a smooth arrival experience for new colleagues.
• Allocate housing spaces in compliance with local legislation, benefits level, family status, nationality, gender, and ethical standards.
• Inform apartment occupants of new colleagues’ arrivals and ensure seamless integration into the accommodation.
• Maintain all housing inventories, including colleague equipment, keys, stock items, and accommodation assets.
• Manage key control, distribution, and inventory for all colleague housing.
• Conduct regular apartment inspections and inventories, including exit inspections for resigned or terminated colleagues before approving exit clearance.
• Ensure proper care, security, and maintenance of all hotel and housing equipment through regular supervision.
• Conduct regular checks to ensure apartments and Heart of House areas (including colleague lockers, cafeteria, and recreation rooms) are clean, tidy, and well maintained at all times.
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. […]
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