Assistant Director of Membership

Roswyn, a Morgans Originals Hotel

Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.

Membership Strategy & Community Development

• Develop and execute a comprehensive membership strategy designed to attract, engage, and retain a cultivated and exclusive member base.
• Oversee the discreet application, approval, onboarding, and renewal processes, ensuring consistency with brand values and community standards.
• Build and maintain strong relationships with members, acting as a visible and trusted presence within the club.
• Define member benefits, access privileges, and engagement initiatives that reinforce exclusivity while driving long-term loyalty.
• Monitor membership performance, engagement levels, and retention metrics, using insights to refine strategy and offerings.
• Collaborate with Marketing and Brand teams to ensure membership positioning is consistently reflected across communication and programming.

Cultural Programming & Entertainment

https://careers.accor.com/global/en/job/assistant-director-of-membership-and-cultural-programming-in-roswyn-a-morgan-s-original-hotel-mumbai-india-jid-92140