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Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest.
Summary of Responsibilities:
Reporting to the Director of Security and Loss Prevention, responsibilities and essential job functions include but are not limited to the following:
•Consistently offers professional, engaging, and friendly service
•Responsible for assisting with the training and development of Security & Safety Programs throughout the hotel
•Know and have a thorough understanding of all relevant Federal, State and Local laws
•Must be flexible with regards to scheduling. Will include but not limited to working evenings and late nights
•Ability to manage security team’s daily operational needs. Duties will include, but are not limited to scheduling, payroll, lost and found, coaching, development, disciplinary, recruitment, attending operations meetings, and facilitating training sessions
•Create a positive, team-oriented work environment through open communication, empathy, and support
•Complete regular quality assurance inspections and coach accordingly
•Ensure departmental schedules reflect our service commitments, colleague needs and business-productivity commitments
•Investigate claims efficiently and responsibly
•Must be able to resolve Guest complaints and handle emergency situations
•Must be able to build strong relationships
•Conduct monthly communication meetings with all colleagues
•Ensure that colleague’s appearance is always reflective of our grooming standards
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify […]
JOB SUMMARY Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving […]
JOB SUMMARY Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving […]
POSITION SUMMARY Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify […]
