Assistant Director, People & Culture

Fairmont Jasper Park Lodge is embarking on an exciting transformation as we reposition our iconic mountain resort through a multi-phase renovation cycle. This is a once-in-a-career opportunity to help redefine a world-class destination, blending nature, luxury, and heritage into a reimagined guest experience.

At Fairmont Jasper Park Lodge, we don’t just offer careers, we create opportunities to grow, lead, and make a lasting impact in one of Canada’s most iconic resort destinations. As Assistant Director, People & Culture, you will be at the forefront of shaping an exceptional colleague experience during an exciting period of transformation. With a brand-new hotel opening this summer and a renewed focus on elevating how we support, engage, and inspire our teams, this is a unique opportunity to help build something truly special. If you are a passionate, energetic people leader who thrives in moments of change and opportunity, we want to hear from you!

Reporting to the Director, People & Culture, your role will entail:

• Manage and oversee the daily operations of the People & Culture office, including employee and labour relations, performance management, benefits, health, wellness & safety, employee experience, compliance, HRIS, administration, and the performance and development of People & Culture team members.
• Act as a trusted partner to the Director, People & Culture and hotel leadership team, providing proactive guidance on people strategy, workforce planning, colleague engagement, leadership capability, organizational effectiveness, and change management.
• Support the development, coordination, and execution of the People & Culture strategy, programs, events, and initiatives, with a strong focus on colleague experience and engagement.
• Support labour and employee relations matters, including collective agreement interpretation, grievance preparation and resolution, workplace investigations, respectful workplace concerns, policy interpretation, and coaching leaders on fair and consistent practices.
• Advise, guide, and support leaders across the property with the consistent application of People & Culture policies, procedures, programs, decisions, and legislative requirements.
• Partner with operational leaders and the Talent Attraction team to support workforce planning, seasonal recruitment strategies, retention planning, and staffing models for a large, seasonal workforce, including 300+ new hires annually.
• Partner with the Learning & Development Manager to support meaningful and applicable learning programs for leaders and colleagues, including orientation, onboarding, leadership development, and other training initiatives.
• Be a culture carrier who lives our values of Respect, Empowerment, Excellence, Integrity, and Belonging, while setting a positive example for leaders and colleagues.
• https://careers.accor.com/global/en/job/assistant-director-people-and-culture-in-fairmont-jasper-park-lodge-jasper-canada-jid-95334