Assistant Director People & Culture

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Mayakoba is a luxury resort located in Mexico’s Riviera Maya, seamlessly blending tropical nature, mangroves, and white-sand beaches within an exclusive setting. Certified with the prestigious AAA Five Diamond Award, it offers 401 elegant guest rooms and suites, including beachfront and lagoon casitas, all featuring world-class amenities. The resort is thoughtfully designed with respect for the natural environment and local culture, delivering a perfect balance between modern luxury and ecotourism in a paradisiacal Caribbean setting.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

What you will be doing:

• Manage the day-to-day operations of the People & Culture Department
• Lead and provide support to the People & Culture team members, including assisting with administrative duties as needed
• Assist the Regional Director of People & Culture in assessing organizational needs, developing aligned Talent & Culture solutions and implement strategies in the areas of employee relations, recruitment, retention administration and Colleague wellness
• Provide assistance related to employee relations such as direct line committee organization, employee communication, bulletin boards, employee of the month program, employee picnics, parties and general meetings
• Support the implementation of People & Culture strategies
• Organize, attend and participate in management of employee functions
• Maintain relationships with local schools, colleges and universities
• Manage and oversee the recruitment process and benefit administration
• Manage and tracking of immigration and residency process of employees
• Implement retention strategies to fulfill business need objectives
• Complete exit interviews with departing colleagues
• Provide assistance and support with employee relations issues, including but not limited to coaching and counseling guidance and conducting disciplinary meetings when required
• Assist Departmental Leaders with the development of specific action plans to address issues and concerns identified in Colleague feedback
• Assist Managers in setting objectives and goals for supervisor and assistant managers
• Provide advice on employment legislation and developments in labor laws and employment standards
• https://careers.accor.com/global/en/job/assistant-director-people-and-culture-subdirector-in-fairmont-mayakoba-playa-del-carmen-mexico-jid-87143