Assistant Front of House Manager

WHY WORK WITH US?

If you think that you are the perfect fit for our team and you are passionate about Hospitality, this is your opportunity!

Lisbon Marriott Hotel believes in the power of our associates to shape our future. And now, part of that exciting future could be yours too!

We are the biggest hotel in Portugal, located in our country’s beautiful capital, with a total of 577 rooms, a swimming pool and garden, a bar and restaurant for clients to enjoy.

THE JOB

Supports the Front of House Manager in leading the strategy, performance and people agenda of the Front of House operation. Directly leads the Front Desk Manager, Guest Relations Manager and Concierge Manager, driving accountability, Marriott standards, service excellence and strong execution.

This role requires a confident, forward-thinking leader who challenges the status quo, leads change, develops strong teams and delivers measurable improvements in guest experience, operational performance and team capability.

CANDIDATE PROFILE 

• Previous experience in Front Office, Guest Services, or a similar leadership role within the hospitality industry.
• Degree in Hospitality Management, Tourism, Business Administration, or a related field (preferred).
• Excellent leadership, interpersonal, and communication skills.
• Strong problem-solving and decision-making abilities.
• Outstanding customer service orientation and passion for creating memorable guest experiences.
• Ability to thrive in a fast-paced and dynamic environment.
• Strong organizational and time management skills.
• Fluent in English and Portuguese.
• Proactive, adaptable, and results-driven mindset.
• Ability to build strong relationships with guests, colleagues and stakeholders.

   

CORE WORK ACTIVITIES

https://careers.marriott.com/assistant-front-of-house-manager/job/9A5A08851DD5DCD9D46A1A42A07EACCE