Assistant Front Office Manager

The Novotel 5 stars resort located directly on the red sea with a beach area of 646m ; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes
 

• Utilize strong interpersonal and communication skills to lead, influence, and motivate team members with integrity and transparency
• Foster an inclusive, collaborative environment built on mutual trust, respect, and cooperation among all team members
• Serve as a role model, demonstrating professional behaviors and a customer-focused mindset
• Supervise, manage, and support employees through coaching, mentoring, and constructive feedback
• Establish clear performance expectations aligned with job descriptions and monitor progress consistently
• Recognize and celebrate team member contributions and successes publicly and privately
• Conduct regular department meetings to communicate goals, expectations, and operational updates

**Managing Front Office Operations and Goals**

• Oversee all front office functions, including guest check-in/check-out procedures, reservations, and guest services
• Achieve and exceed departmental performance goals, budget targets, and guest satisfaction metrics
• Develop and implement specific action plans to prioritize work and accomplish operational objectives
• Maintain focus on critical operational components that drive guest satisfaction and financial resultshttps://careers.accor.com/global/en/job/assistant-front-office-manager-incharge-in-novotel-marsa-alam-beach-resort-marsa-alam-egypt-jid-112645