Assistant Housekeeping Manager

Mantra Lorne is located in the coastal town along the Great Ocean Roan is spread across 12 acres of landscaped gardens, boasting undeniable beachfront accommodation offering heritage hotel rooms and modern one and two bedroom apartments. The Larder, on-site restaurant, offers daily breakfast, lunch, and dinner, all crafted from locally sourced ingredients.

Proudly housing the largest residential conference venue in regional Victoria, Mantra Lorne can host groups of up to 600 guests for bespoke corporate and private events.

There is plenty to do in your down time, from exploring waterfalls, shipwrecks and bushwalking; to having a game of tennis or golf; immersing yourself in art exhibitions and markets; to simply relaxing on the beach enjoying the afternoon sun.

Perks of joining Mantra Lorne

• Onsite accommodation available in shared facilities for a weekly fee (upon availability)
• Complimentary access to gym and pool, surfboard hire, and local discounts, including massages and surfing lessons
• Live and work by the beach in Victoria’s oldest guest house and largest regional conference venue
• Travel the world with access to heavily discounted staff rates through Accor

Purpose

As Assistant Housekeeping Manager, you are the driving force behind our Housekeeping team’s success!  You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Primary Responsibilities

• Working closely with the department manager you will assist in overseeing the daily operations of the entire housekeeping department

• Foster team motivation and growth by providing guidance and training to enhance their skills
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution

Skills and Experience

• A sharp eye for detail and previous leadership experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

https://careers.accor.com/global/en/job/assistant-housekeeping-manager-in-mount-joy-parade-3232-lorne-aus-jid-99466