Assistant Housekeeping Manager

Pullman Port Douglas Sea Temple Resort & Spa, located in the picturesque town of Port Douglas, just an hour’s drive north of Cairns, offers a range of accommodations including studios, two and three-bedroom apartments, and a three-bedroom beach front private villa. Our resort offers all-day dining at ALUCO Restaurant & Bar, a relaxing Pool Bar, and Vie Spa with customised facial treatments and relaxing massages leaving guests renewed and revitalised. With two meeting rooms accommodating up to 200 guests and three additional wedding locations at the resort, we cater to both leisure and corporate travellers alike. During your down time, explore all that the region has to offer, from the Great Barrier Reef to the Daintree Rainforest.

Purpose

As Assistant Housekeeping Manager, you are the driving force behind our Housekeeping team’s success!  You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Primary Responsibilities

• Working closely with the department manager you will assist in overseeing the daily operations of the entire housekeeping department

• Foster team motivation and growth by providing guidance and training to enhance their skills
• Procurement of cleaning supplies, linens, and other housekeeping-related inventory while managing budgets & controlling expenses
• Track labour expenses and productivity relative to occupancy rates, while also conducting daily inspections to assess room cleanliness standards
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution

Skills and Experience

• A sharp eye for detail and previous leadership experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Accor Benefits

• ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stayshttps://careers.accor.com/global/en/job/assistant-housekeeping-manager-in-mitre-st-4877-port-douglas-au-jid-93679