Assistant Housekeeping Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Four Seasons Resort The Nam Hai is a Forbes Five-Star winner for eight consecutive years. With an idyllic location on Vietnam’s culturally rich central coast, the Resort offers a portal to three extraordinary UNESCO World Heritage sites (Imperial City of Hue, My Son Sanctuary and Hoi An) and a breezy respite on the country’s most celebrated beach. Four Seasons Resort The Nam Hai is 35 hectares wide – Sun-dappled tropical gardens-featuring 4,500 coconut palm trees, bordering a one-kilometer stretch of Ha My Beach & 30 minutes drive from Danang Airport & 15 minutes from Hoi An

About the role:

• To oversee the day-to-day operations of the Housekeeping Department, including supervising all housekeeping and butler teams in conjunction with the Director of Housekeeping, ensuring full compliance with the policies and procedures established by Four Seasons The Nam Hai.
• To ensure that the Housekeeping Department consistently delivers the highest standards of excellence in product quality, physical environment, and service.
• To assist with general inventory management, including conducting inventories of cleaning supplies, guest amenities, and operating supplies, while maintaining proper control over stock issuance.
• To manage housekeeping and butler personnel efficiently. To maintain effective communication with all departments. In the absence of the Director of Housekeeping, to ensure the smooth operation and overall management of the Housekeeping Department and all related areas.
• Due to Vietnam law restrictions in visa and work permit, this position is open for Vietnamese citizens onlyhttps://careers.fourseasons.com/us/en/job/REQ10379865/Assistant-Housekeeping-Manager