Assistant Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Manager

Mantra Esplanade Cairns sits within a prime location, walking distance to the swimming lagoon, pier and marina and a variety of restaurants, bars and cafes right at its door. Offering an extensive range of hotel, one and two bedroom apartments, pool, spa and fully equipped exercise room, Mantra Esplanade Cairns attracts both leisure and corporate visitors to the region. Enjoy a truly tropical lifestyle where on your days off you ca explore neighbouring islands, take a trip out to the Great Barrier Reef or enjoy the slower pace of a local market or two.

 

 

Purpose

As Assistant Manager, you will take the lead in orchestrating the Front Office Team, creating unforgettable guest experiences while maintaining a high level of team energy. Each day in this position promises opportunities where you connect with various departments, coordinate team engagement, oversee staff, expertly manage guest feedback, and swiftly resolve any challenges that arise.

 

Primary Responsibilities

  • Take the helm and guide the hotel’s day-to-day operations with expertise
  • Lead the Front Office Team like a mentor, nurturing their growth and skill-building in a supportive atmosphere
  • Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
  • Contribute to roster planning and preparation
  • Embrace authenticity and let your unique self-shine in every shift

 

Skills and Experience

  • Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor
  • Proficiency in using reservation and property management systems is a plus
  • Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
  • Masterful in the art of both the written and spoken communication
  • Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays

 

 

 Accor Benefits

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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