Additional Information: This hotel is owned and operated by an independent franchisee, STE Le Palais Paysan SARL. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Summary
Assistant Manager – Revenue & Sales is responsible for managing room inventory, rates, and availability to maximize hotel revenue while ensuring seamless reservation processes and exceptional guest service. This role supports the Director of Revenue in forecasting, reporting, and implementing revenue strategies, while driving customer loyalty and achieving reservations and sales goals.
Key Responsibilities
Revenue & Inventory Management
Manage rooms inventory, rate loading, restrictions, and room authorizations to maximize revenue and ensure straight-line availability.
Maintain accurate and up-to-date reservation system information at all times.
Monitor compliance with company promotions, loyalty programs, and eCommerce distribution channels.
Execute sales and revenue strategies within reservation and sales systems.
Escalate technical or system-related issues related to reservations or PMS to the appropriate support desk in a timely manner.
Reporting & Forecasting Support
Prepare and distribute daily, weekly, and monthly revenue and reservations reports for Hotel Management and the Director of Revenue.
Assist the Director of Revenue with weekly and monthly forecasting activities.
Support the preparation of agendas, presentations, and data analysis for revenue and strategy meetings.
Reservations & Customer Service
Process all reservation requests, modifications, and cancellations accurately and efficiently.
Drive customer loyalty by delivering service excellence throughout every guest interaction.
Accommodate, document, and follow up on special guest requests.
Answer guest inquiries regarding room types, rates, hotel facilities, and services.
