Assistant Manager Stewarding

An Assistant Chief Steward oversees and directs all aspects of stewarding operations under the general guidance and supervision of the Chief Steward, following Hilton policies and procedures. This role ensures that quality standards of cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained at all times, leading to guest satisfaction, employee satisfaction and profit for the hotel.

What will I be doing? 

As the Assistant Chief Steward, you will be responsible for performing the following tasks to the highest standards:

• Focus on customer service.
• Resolve issues and effectively communicate with customers and colleagues.
• Guide Steward Supervisors and Stewards in their jobs.
• Oversee the cleanliness standards for kitchen areas, banquet rooms, equipment and utensils, controlling and analyzing costs for these areas as well as costs for cleaning supplies, payroll, breakage and loss, ensuring guests and team satisfaction.
• In-charge of implementing the cleaning program as scheduled and monitoring the results of the program.
• Be up to date with new cleaning supplies, equipment, trends and systems in stewarding.
• Assist the Stewards during operations.
• Responsible for the handling and daily maintenance of all kitchen and cleaning equipment, storing safely all flatware, glassware, hollowware, utensils and related equipment.
• Maintain stock for cleaning supplies, chemicals and operating equipment, making requisitions when needed.
• Assign specific tasks to the stewarding team.
• Maintain and update the Steward Operating Manual, chemical and cleaning charts for the team’s reference.
• Report all accidents and incidents.
• https://jobs.hilton.com/apac/en/job/HOT0BT2K/Assistant-Manager-Stewarding-DoubleTree-by-Hilton-Bengaluru-Airport