Assistant Night Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Assistant Night Manager

The Company & Hotel

We are ‘relentlessly guest obsessed’ at Accor. Everything we do, we do to help our guests feel welcome and valued and to give them the best experience possible.

Novotel Sydney International Airport is a 271 room hotel, including a 150 seater a la carte restaurant, Bar & 11 Conference rooms. We are located along the Cooks River, near the International Airport.

We are looking for the right person to join the team, someone who can move with the changing business and grow & develop with AccorHotels.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

 

Job Description

 

Join our team as an Assistant Night Manager and play a key role in creating memorable guest experiences. We are seeking a passionate hospitality professional who is committed to delivering exceptional service and building genuine connections with our guests throughout every stage of their stay.

Working overnight, you will oversee the smooth operation of the hotel, ensuring our guests receive outstanding service while maintaining operational excellence and supporting the Night Manager in leading the Front Office team.

What You Will Be Doing:

As our Assistant Night Manager, you will:

  • Deliver exceptional guest service by efficiently managing guest arrivals, departures and overnight enquiries.
  • Process guest check-ins and check-outs in accordance with hotel policies and procedures.
  • Complete the Night Audit, End of Day procedures and accurately balance daily financial transactions.
  • Post outstanding charges and reconcile guest accounts to ensure financial accuracy.
  • Lead by example, responding proactively and professionally to guest requests and resolving issues with confidence and care.
  • Handle guest complaints effectively, ensuring timely resolutions that exceed expectations wherever possible.
  • Support, coach and guide team members throughout the shift, promoting a positive and collaborative working environment.https://careers.accor.com/global/en/job/assistant-night-manager-in-novotel-sydney-international-airport-wolli-creek-a-jid-100836

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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