Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”
Our mission at Novotel Cambridge North is to create memorable moments for our guests, by connecting hearts from arrival to farewell.
Make the link with the different department of the hotel to ensure a wonderful guest experience.
Are a passionate individual, dedicated to continuously improving the quality of the hotel’s services.
As our next Assistant Reservations & Events Manager, you..
Are the face of Novotel Cambridge North, extending a warm welcome to our guests, putting their well-being at the heart of everything you do, while adding your personal touch to their stay.
Main responsibilities:
– Daily reservation checks from all platforms (Accor, Booking.com, Expedia, FITs, etc.)
– Daily reservations check – Ensure all back-ups, comments, payment are set accordingly
– Daily check of OTAs commissions
– Weekly submission on Fastcom
– Update of various trackers on a daily basis (such us No Show, CXL, BackYou, etc)
– Manage reservations and bookings enquiries via telephone, email and a face to face
– To be an expert on the business bedrooms and events in order to deal with initial enquiries in a confident manner
– To support with group bookings through the whole process and liaise with other departments when required
– To be the first point of call for all client enquiries regarding accommodation and meeting and events
– To provide outstanding administrative skills to coordinate events, which will include corporate bookings, private functions and weddings
– Arrange and conduct hotel show around to promote the sale of accommodation and/or meeting space
– Build rapport with our key clients in order to ascertain their requirements and identify further opportunities for future businesshttps://careers.accor.com/global/en/job/assistant-reservations-and-events-manager-in-novotel-cambridge-north-cambridge-united-kingdom-jid-96140
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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