Attendant Room

As a Room Attendant, you play a key role in the guest experience by ensuring rooms and suites are cleaned thoroughly and efficiently. You’ll be working independently on assigned rooms while staying supported by a great Housekeeping team.

What You’ll Be Doing:

• Room Cleaning & Service: Clean guest rooms and suites to brand standards, including making beds, dusting, vacuuming, emptying trash, and fully sanitizing bathrooms.
• Kitchenette Care: Clean kitchen areas, refrigerators, coffee makers, dishes, and glassware in suites as needed.
• Room Status Updates: Notify your supervisor as soon as rooms are finished so they can be made available for incoming guests, or if a room cannot be serviced.
• Guest Hospitality: Address guest requests or concerns promptly and warmly to ensure an excellent stay.
• Supply & Inventory Control: Monitor cleaning supplies and guest amenities, using materials wisely to minimize waste.
• Lost & Found: Carefully log and turn in any items left behind by guests following property procedures.
• Teamwork & Safety: Report any maintenance repairs or safety hazards to supervisors and collaborate with other departments.
• Special Tasks: Assist with deep cleaning projects, turndown service, or other duties as assigned.

What We’re Looking For:

• Skills: Basic reading, writing, and simple math skills.
• Communication: Ability to communicate effectively with guests and team members.
• Experience: Previous housekeeping or hotel cleaning experience is preferred, but not required. We’re happy to train candidates with a strong work ethic!
• Attention to Detail: Pride in thoroughness, cleanliness, and delivering consistent quality.

Physical Requirments:

• Ability to lift or carry items weighing up to 50 LBS and push or pull equipment/carts up to 200 LBS.
• Frequently standing, moving, walking, bending, stooping, and kneeling throughout the shift.
• Continuous handling of cleaning supplies, tools, and linens.

https://careers.ihg.com/en/job-details/?jobref=Attendant+Room%7cUS%7c169563#177920