Bell Person

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Bell Person

Company Description

 

Who We Are

A Storied Past. A Brilliant Future.
For over 95 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Join us in creating our next chapter with your story.

Why work for Fairmont?

A Rich History
Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

A Culture of Excellence
Be part of a dedicated team committed to delivering unparalleled guest experiences and maintaining the highest standards of service.

Grow, Learn and Enjoy!
Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

New Energy for A Storied Landmark
As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

 

Job Description

 

To ensure customer satisfaction by offering the highest caliber service to the hotel guest on arrival and departure and throughout the length of the guests stay.

  • To report for duty on time with a professional appearance and clean appropriate uniform with all the tools needed to start your shift.
  • Greet all guests with a smile and an appropriate hospitality greeting.
  • To be on your post in the lobby at all times ready to greet and offer assistance to all guests.
  • To provide luggage assistance upon arrival, and departure to and from the guestroom or to locations specified by the guest within the perimeter of the hotel. (train station, parking garage, airport express bus, valet, front door)
  • To know the check in and check out Procedures.
  • To know the hotels outlet hours.
  • Once in guest’s room provide information on hotel facilities, meeting functions, dining facilities, local transportation alternatives, and local visitor and tourist attractions.
  • Strict adherence to all Fairmont and LQA service standards in Bell-person check-in & out policy.
  • Provide luggage storage for guests in one of our three storage areas.
  • Main checkroom: Located on the East Side of the building beside the east bank of guest elevators.
  • Lockup: For valuables like Laptops and electrical equipment.
  • Bell Captains Closet

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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