Bellman

DELANO Dubai

Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic DELANO brand to the UAE for the first time. When DELANO South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. DELANO was celebrated for its blend of timeless elegance, modern design, and vibrant energy; it became the social hub, bringing together the who’s who of the fashion and entertainment world. Guided by the same principles that propelled the original DELANO to icon status, DELANO Dubai will usher in a new era of sophisticated style and elevated service to the UAE.

Located on the pristine shores of Bluewaters Island, the DELANO Dubai resort will boast an array of luxury rooms and suites, four exceptional culinary and mixology experiences, an ocean front swimming pool and a wellness studio.

As a Bellman at DELANO Dubai, you are a key ambassador of the guest arrival and departure experience. You will ensure every transition is seamless, welcoming, and effortless, reflecting the refined yet relaxed style of the DELANO brand from the very first moment of contact.

• Guest Arrival & Departure Experience: Deliver a warm, polished, and efficient welcome and farewell, ensuring a smooth first and last impression of the hotel
• Luggage Handling: Safely and efficiently manage guest luggage with care, discretion, and attention to detail
• Escort Service: Accompany guests to and from rooms, providing a personalised introduction to the property and room features
• Guest Assistance: Support guests with directions, enquiries, and general hotel information in a professional and friendly manner
• Valet Coordination: Liaise with valet and transportation services to ensure seamless arrivals, departures, and transfers
• Service Readiness: Maintain lobby and entrance areas in immaculate condition, aligned with DELANO presentation standards
• Operational Support: Assist front office and concierge teams during peak periods to ensure smooth guest flow
• Guest Engagement: Create a welcoming atmosphere through attentive, intuitive, and respectful interaction with all guests
• Problem Resolution: Respond promptly to guest requests or minor issues, escalating where appropriate to ensure resolution
• Brand Representation: Consistently embody DELANO’s luxury lifestyle service culture through appearance, behaviour, and communicationhttps://careers.accor.com/global/en/job/bellman-in-delano-dubai-dubai-united-arab-emirates-jid-101252