Bellperson

JOB DESCRIPTION

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This TIPPED position is looking for someone with high energy, friendly, and helpful to take care of our guest arrival and departure experience.  A Bellperson/Valet Attendant also has the opportunity to assist guests in confirming reservations at restaurants or activities which makes the job extremely versatile and fun.  Great benefits make this the perfect fit for you!

–          Free hot lunch/dinner every day

–          Access to Daily Pay

–          Travel with Hilton using the very affordable team member travel program!

What will I be doing?

As a Bellperson/Valet Attendant, you would be responsible for transferring and storing luggage, valeting guest vehicles, and responding to guest requests in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Park and retrieve guest vehicles following appropriate valet policies and procedures
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment
• https://jobs.hilton.com/apac/en/job/HOT0BTFQ/Bellperson-Valet-Attendant-Part-Time-Hilton-Salt-Lake-City-Center