Chief Steward

Mandarin Oriental, Bangkok is looking for a Chief Steward to join our team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Bangkok, established in 1876, is a world-renowned luxury hotel on the Chao Phraya River. It features 331 rooms and suites, a unique selection of 15 restaurants and lounges and premier amenities, including a spa, sports centre, a daycare and a Thai cooking school. Listed on the Stock Exchange of Thailand in 1988, it is managed by Mandarin Oriental Hotel Group, with Italthai as a principal shareholder.

As Chief Steward, you will be responsible for the following duties:

• To formulate and continually upgrade a Departmental Operations Manual detailing standards of performance, policies and procedures and procedures standards pertinent to the efficient operation of the respective areas in accordance with FLHSS and HACCP procedures.
• To ensure guest needs and guest expectations are met by providing spotless operating equipment.
• To liaise with Engineering to ensure prompt and efficient repair work.
• To liaise with Purchasing to ensure prompt and efficient purchasing, issuing of supplies, stock control and inventory control.
• To make recommendations to Management for modernization of equipment and improved guest satisfaction.
• To conduct regular meetings and briefings to keep employees informed of policies and procedures, special events, further improvement plans and guest comments.https://careers.mandarinoriental.com/jobs/chief-steward-bangkok-thailand